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Search Results for Rep Route Service II
- Customer Service Rep
- GTT - Austin, Texas
- Customer Service
- Job Description Position Summary: The Tier 0 will communicate via phone, email and in system notes with the client and internal stakeholders. A working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Key Responsibilities: • Efficiently and accurately manages inbound calls from all GTT customers • Provide the highest standards of Customer Service on all inbound calls • Escalate, for higher level support, to Tier II and Management • Document all voice and data service issues reported on inbound calls • Operate in multiple systems … (see more)
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